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UX writing training for individuals
(in Polish)

In pop art style, smiling faces of people from different regions of the world arranged symmetrically as if in a teleconference window.
A collection of handwritten notes and drawings, as if material for a training course, or perhaps a note from a participant.

UX writing for individuals is offered by Learn Design. They are in Polish.

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Available open courses (in Polish)

UX writing in practice

Agenda

1. UX writing the new but old discipline

  • Content design terminology explanation

  • What is the role of language in products

  • The difference between UX writing and other disciplines

  • Using your existing competencies to kickstart a UX writing career

2. UX in a nutshell

  • Basic tools and practices

  • Universal writing methods 

3. The UX writing process

  • Your daily and strategic tasks

  • Collaborating with multidisciplinary teams

  • A detailed walkthrough of each process step

4. Figma

  • Figma is for you

  • Wireframes as your main working canvas

  • Working with text, text layers, and text properties

  • Auto layout

  • Figma plugins

  • FigJam

  • Figma community

5. Focus on humans

  • Language as the oldest interface

  • Conversation logic

  • Conversational design

  • Language and usability

  • Plain language rules

  • Plain language in the UI

  • Useful tools

6. Voice and tone

  • What is voice and what is tone

  • Writing in different voices

  • The tone and application contexts

  • Matching the tone to user emotions

7. Designing without barriers – accessible content

  • Social model of disability

  • Who experiences disability

  • Disability worldwide and nationwide

  • WCAG and content design

  • Invisible content

  • Making your life inaccessible

8. Designing without barriers: inclusive language

  • Inclusion as the state of mind

  • Discriminative language

  • Various dimensions of inclusive writing

  • Techniques for making Polish inclusive and neutral

9. Creating microcopy

  • Error messages

  • Empty states

  • Forms

  • Buttons and CTAs

  • Notifications

  • Transactional emails

  • Success pages

  • Loading

  • Uploading files

10. Information hierarchy

  • Ordering information

  • Visual hierarchy and other hierarchies

  • Information logic

  • Screen as a story

11. Psychology and content design

  • Cognitive biases

  • Deceptive patterns

  • Psychology rules useful for content design

12. Content evaluation before release

  • Content evaluation techniques

  • Applying heuristics for testing of error messages, forms, buttons, links, notifications, and transactional emails

13. Building your portfolio use case

Details

  • 100% online

  • Videos for self-paced work and live mentoring sessions (40 hours)

  • 3 months, weekly

  • In Polish

Learn Design website opens

Advanced UX writing

Agenda

1. UX writing and content ecosystem

  • The reach of UX writing

  • The depth and width of UX writing 

  • UX writing in customer journeys

  • Monitoring content effectiveness

2. Content quality checks

  • What is content quality

  • Using heuristics to test content quality

  • Creating heuristics to test your content and maintain consistency

3. Testing content

  • Conversation mining

  • Copy insights canvas – narzÄ™dzie przydatne na testach użytecznoÅ›ci

  • Content testing goals

  • Content testing methods and best practices

  • Building content tests in Maze.design

4. Strategic voice and tone

  • Building communication architecture based on the brand voice

  • Linking tone and emotions in content strategy

  • Creating content guidelines on how to adjust the tone

5. Atomic and technical UX writing

  • Atoms, molecules, and other building blocks

  • Content in Figma components, variables, and files

  • Using Figma variables for multilingual designs

  • How code improves your content

  • Localization, internationalization, and dynamic content in the code

6. Content operations

  • How to run a content audit

  • Auditing content in the UI

  • Building style guides

Details

  • Online or offline

  • Live prestentation and workshops

  • Two days or several evening sessions (CET)

  • In Polish

Learn Design website opens

Direct contact with me

Testimonials

Thankss for two days filled with knowledge about many aspects of UX writer's work, starting from picking the right content type, or auditing to tone mapping and working with keys. I recommend Wojtek's courses wholeheartedly, they're worth every penny!

UX writer

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